Requesting Your Records
Potomac Valley Orthopaedic Associates has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.
Patient medical records requests are handled in the following two ways:
- You may request a copy of your records to be sent directly to another medical office.
- You may request a copy of your medical records be sent directly to you.
QUESTIONS?
If you have any questions, you may contact HealthMark’s Support Team at 1-800-659-4035 or status@healthmark-group.com
NOTE: It is the patient’s responsibility to request outside records to be sent to our office. Please contact the providing facility for instructions.
Contact information for HMG:
Phone: 800-659-4035
Fax: 800-833-5935
Fax: 800-833-5935
Email for Status Check: status@healthmark-group.com
All patient requests for client name records will be processed by Healthmark Group. Please click below and follow the directions:
Additionally, our patients have the option to print and complete this clickable physical PDF form aboe and either hand deliver it to our office or fax it to HMG directly.